Free model check
Canon IXUS compacts and PowerShot A3500: menu language status
We get many messages about IXUS compacts (sold as IXY in Japan) bought abroad. Send us your exact model and firmware version and we'll check what we can do — free.
What you can do as an owner
- Send us the exact model, the firmware version (in the Setup menu) and a photo of the Language screen.
- We check your camera for free and reply within 24 hours.
- Tell us your camera model — we'll check for free whether we can add your language
Popular models we set up
Models from the same family that owners often send us.
Common questions
Is the check really free?+
Yes. Send us your model and firmware version — we check for free, and you buy credits first, then run the Windows EXE.
Why did an old link bring me here?+
These models used to have their own pages. Old addresses now lead here so you can ask us about your exact model.
Related answers
How to tell if your camera is a Japan-market model
How to tell if a Canon or Sony is a Japan-market (JDM) unit: the Language menu, box and warranty card, charger, video system, model name, serial number — and which clues are reliable.
→Canon Kiss names and international names
Japanese Canon names next to their international and US names: Kiss X10 = 250D = Rebel SL3, Kiss X10i = 850D = Rebel T8i, Kiss M = M50, Kiss M2 = M50 Mark II — and which models keep the same name.
→What it really costs to get your language on the camera
Every way to get your language on a Japan-market or grey-import camera — DIY tools, service centres, shipping to Japan, a new body or our service — by cost, time and risk.
→Tell us your camera model — we'll check for free whether we can add your language
We reply within 24 hours